Thank you for choosing novaluxe88.com to shop. Below is our relevant information about shipping, which is designed to help you better understand our shipping policies and services. If you have any questions about the shipping terms, please feel free to contact us.

1. Shipping Processing Time
   All orders will be processed within 1-3 business days. Business days refer to Monday to Friday (excluding holidays). Order processing time starts from the first business day after payment is confirmed.
   Once the order is confirmed, you will receive an email notification to inform you of the processing status of your order and the estimated shipping time.
   Customized or pre-sale items may take longer to process and ship. The specific processing time will be noted on the product page.
2. Shipping Method
   We offer the following shipping methods for you to choose from:

Standard Shipping: Estimated delivery time is 2-4 business days,Depends on your delivery address.
Expedited Shipping: Additional fees may be incurred and the fees will be displayed at checkout.
International Shipping: We support global shipping. Shipping time depends on the destination country/region and usually takes 6 business days.
Please note that shipping time is calculated from the date of shipment and may be affected by unpredictable factors such as holidays, weather conditions, customs clearance, etc.
We offer the following shipping methods:

FedEx
UPS
USPS (United States Postal Service)
The specific shipping method will be determined by your location, package weight and volume.

Uncontrollable factors
Situations beyond our control may cause shipping delays due to factors such as weather, natural disasters, public safety incidents, customs clearance issues, etc. We recommend that you be patient in these special circumstances, or contact our customer service team at any time for updated information., international flight scheduling, etc., so the estimated delivery time is for reference only, and the specific time may vary.

Shipping Costs
Shipping Cost Calculation: Shipping costs are calculated based on your order total, destination, and selected shipping method. The specific cost will be displayed on the checkout page.

Order Tracking
Once your order is shipped, we will send you a tracking number and related logistics information via email. You can track your package in real time on our logistics partner website with the tracking number.
If you encounter any problems during the shipping process or cannot track the package, please feel free to contact our customer service team and we will help you.

International Shipping
We offer international shipping to multiple countries. Please note that international shipping takes longer and may be affected by customs inspection, weather, traffic, etc.
Duties and Import Taxes: In some cases, the package may need to go through customs clearance. All customs duties, import taxes and other related fees are the responsibility of the recipient. We recommend that you understand the relevant tax policies of your country before placing an order.

Wrong address
Please ensure that the delivery address you provide during checkout is accurate. If the address you provide is incorrect and the package cannot be delivered, you may be required to bear the cost of re-delivery.
If you find that the address is wrong, please contact our customer support team as soon as possible so that we can correct it before the package is shipped.

Shipping issues and damage
Damage during transportation: If the item you received was damaged during transportation, please contact our customer service team within 7 days of receiving the package, provide photos of the damaged item and order number, and we will assist you in returning or exchanging the item.
Lost package: If the package is lost during transportation, we will assist you in investigating with the shipping company and provide you with a refund or re-shipment service based on the specific circumstances.